FAQs

1. How do I get a coupon?

During the promotion period (16 November, 2015 at 00:00:00 PST to 31 January, 2016 at 23:59:59 PST), the first 300 Australian buyers to complete the following actions will win a coupon:

  1. Subscribe to the expo: Click ‘Remind Me’ to subscribe and receive updates and extra information about the event. You can also subscribe to the China Clothing & Textiles Expo or International Sourcing Expo Australia.
  2. Place an order on Alibaba.com with a Trade Assurance supplier and complete your payment.

2. How many coupons can I get?

Each Alibaba.com member may receive one coupon during the promotion period (16 November, 2015 at 00:00:00 PST to 31 January, 2016 at 23:59:59 PST).

3. How do I know if I received a coupon and how do I use it?

Winners of the coupon will receive an email notification with their coupon details including the inspection code, applicable inspectors and detailed instructions on how to use the coupon.

4. Who will provide the inspection or testing services?

Inspection or testing services are provided by the following two inspectors:

1. SGS-CSTC Standards Technical Services Co. Ltd.
2. Bureau Veritas Consumer Products Services Shanghai Co., Ltd.

5. When will the coupon expire?

The coupon is valid from 16 November, 2015 to 29 February, 2016 (both dates inclusive). If the coupon is not used before 29 February, 2016 at 23:59:59 PST, it will become invalid automatically.

6. What services are included in the inspection or testing package?

Winners of the coupon can choose one of following services:
1. Inspection service: One inspector for one day. If extra time or inspectors are needed, the cost will be negotiated between the inspection company and the winner.
2. Testing service: The following services are included in the testing package. If extra services are needed, the cost will be negotiated between the inspection company and the winner.

BV testing services:

  1. Fabric weight
  2. Appearance after washing (3 cycles)
  3. Pilling
  4. *Bursting strength (knitting)/Seam slippage (woven)
  5. *Fibre content
  6. Color fastness to light
  7. Color fastness to perspiration
  8. Color fastness to rubbing
  9. Color fastness to washing
  10. Color fastness to water
  11. Azo dyes

SGS testing services:

  1. Washing durability
  2. Appearance after washing
  3. Color fastness to water
  4. Color fatness to washing
  5. Color fastness to rubbing
  6. Color fastness to perspiration
  7. Color fastness to light (Up to grade 4)
  8. Pilling
  9. Fabric weight
  10. Spirality (Knitted fabric)
  11. Bursting strength (Knitted fabric)
  12. Stretch and recovery (Knitted fabric)
  13. Tensile strength (Woven fabric)
  14. Tearing strength (Woven fabric)
  15. Seam strength (Woven fabric)
  16. Seam slippage (Woven fabric)

Terms & Conditions

效果区

BEFORE USING THIS COUPON, YOUR ATTENTION IS DRAWN TO THE FOLLOWING TERMS AND CONDITIONS ("Terms") THAT APPLY TO THIS COUPON:

Undertakings
By using this coupon, you agree and undertake that you will:

  1. not submit any untrue, falsified, incorrect, incomplete, misleading, fraudulent, or unlawful information to Alibaba.com;
  2. not copy, reproduce, exploit or expropriate Alibaba.com's various proprietary directories, databases and listings;
  3. not use or distribute any computer viruses or other destructive devices and codes that may harm, interfere with, intercept or expropriate any software or hardware system, data or personal information;
  4. not gain or attempt to gain authorized access to the computer systems or networks used by Alibaba.com and/or any user of any designated websites or engage in any other activities that may harm the integrity of such computer systems or networks;
  5. not carry on activities on Alibaba.com Website that are not in compliance with any laws and regulations;
  6. not submit or provide any information to Alibaba.com that directly or indirectly infringe the intellectual property rights of any third party;
  7. not take any action which may undermine the integrity of Alibaba.com's feedback system, such as leaving positive feedback for himself using secondary member IDs or through third parties or by leaving unsubstantiated negative feedback for another member.

Representations, Warranties and Covenants
By using this coupon, you represent, warrant and covenant (as applicable) to Alibaba.com that:

  1. Any and all information you provide to Alibaba.com pursuant to your application for and use of the coupon is and will remain true, accurate, complete, lawful and valid;
  2. You have and will continue to, at all times during your use of the coupon and related services, abide by all relevant rules, polices, privacy policy and terms of use published on the Alibaba.com Website;
  3. You have not infringed and will not infringe the legitimate rights of any third parties, including but not limited to the intellectual property rights, property ownership right and any third parties pursuant to your use of this coupon and any related services;
  4. Your use of this coupon complies or will comply with any and all applicable laws and regulations in any applicable jurisdiction.

Indemnification
By using this coupon, you agree to indemnify Alibaba.com and its affiliates and their respective employees, agents and representatives and to hold them harmless, from any and all losses, damages, actions, claims and liabilities (including legal costs on a full indemnity basis) which may arise, directly or indirectly, from your breach of any of these Terms pursuant to your use of or attempt to use this coupon. Alibaba.com reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with Alibaba.com in asserting any available defenses.

Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, ALIBABA.COM SHALL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTIAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS OR REVENUES, BUSINESS INTERRUPTION, LOSS OF BUSINESS OPPORTUNITIES OR LOSS OF DATA, WHETHER IN CONTRACT, NEGLIGENCE, TORT OR OTHERWSIE, ARISING FROM THE USE OF OR INABILITY TO USE THE COUPON(S).

General Rules

  1. Alibaba.com reserves the right to reject your use of the coupon in its sole discretion at any time.
  2. Alibaba.com reserves the sole and final right of interpretation of these Terms.
  3. These Terms are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (“Hong Kong”) without regard to any of its conflict of law provisions. You and Alibaba.com hereby agree to submit to the exclusive jurisdiction of the courts of Hong Kong for any disputes that arise out of your use of the coupon.

The inspection or testing services are provided and operated by Bureau Veritas Consumer Products Services Shanghai Co., Ltd. (“BV”) and SGS-CSTC Standards Technical Services Co., Ltd. (“SGS”) Alibaba.com and its affiliates are not involved in offering or providing the inspection or testing services set out in this page.