Hi,
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For Buyers
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- For Suppliers
- Customer Service
- Trade Assurance
- About Alibaba Group
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Introduction of Trade Assurance
More Questions：
- • Does the Trade Assurance service charge fees?
- • What is the Trade Assurance Limit?
- • How can I confirm whether an order is covered by Trade Assurance?
- • What is the Trade Assurance covered amount?
- • How do I ensure my Trade Assurance order is shipped on time?
- • How does Trade Assurance protect my order for product quality?
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How do I start and confirm my order?
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Make payment conveniently and safely
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e-Checking(online T/T) payment
More Questions:
- • For Trade Assurance orders, who do I make my payment to?
- • Do I need to pay for Trade Assurance orders in USD?
- • Can I make a payment for multiple Trade Assurance orders at once?
- • Why my order status is still "waiting for payment"?
- • Why did the supplier receive less than the amount that I paid?
- • Why did I receive a message saying my payment was insufficient?
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How do I submit a dispute and get a refund？
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