What is Trade Assurance?
With Trade Assurance, your trading problems are solved. If your products are not shipped on time or the product quality does not meet the standards set in your contract, Alibaba.com will refund the covered amount of your payment. Trade Assurance is a free service provided by Alibaba.com.
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Step1
Find and negotiate with a Trade Assurance supplier -
Step2
Place your order online -
Step3
Pay to a secure account designated by Alibaba.com -
Step4
Confirm shipment and leave a review
Why choose Trade Assurance?
- Know who you’re dealing with
You can view each participating suppliers’ transaction history, including the number of transactions and turnover, as well as their buyer reviews.
- Get full protection
Alibaba.com will refund the covered amount of your payment in the event of the following:
- -Your products are not shipped on-time as set in the contract
- -The quality of your products is not up to standards as per the contract with your supplier
- Review and influence your suppliers
Make your voice heard. You can write reviews to share your overall experience with other buyers.
Customer Reviews
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Alina Rouch US
Operations Manager at Special Nutrients Inc."I now make it a point to check that my supplier supports Trade Assurance. I feel like it’s an extra level of security for my overseas transaction at no additional cost to us. I find it very helpful - like a security banquet - and would absolutely recommend it."
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Charlie McGlynn US
Founder of Raw Mobility"Why did I decide to use Trade Assurance? It just feels so much safer knowing that my order will be covered, knowing that I have an option, a backup plan, if for whatever reason things go south. With Trade Assurance, I feel much more secure."
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Madison Knight US
Founder of Supreme Tech"Using Trade Assurance worked pretty well. I especially Appreciate the added protection, which is nice to have when Just getting to know a new business,and I liked the idea of Having extra insurance in case something went wrong."
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Adonid Amaya Honduras
Founder of Sismeters Honduras"I think Trade Assurance gives buyers what they really deserve-good customer service. And I feel that it made the entire trading process more reliable,and it gave me more Trust. I would continue to use Trade Assurance and have even recommended it to Many other companies here in the area."
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Rick Roberts Honduras
Consultant at XanHan Enterprises"I wanted to only deal with suppliers who had been on Alibaba.com for a few years,had been verified by Alibaba and had enrolled in Trade Assurance. We also wanted to make sure we selected suppliers that had a high enough Trade Assurance coverage amount to cover our deposits for these first orders."
