What is Sourcing Agent Service?

Sourcing Agent Service of Alibaba brings together professional sourcing agents from a variety of industries to provide one-to-one professional sourcing services to buyers, saving buyer’s time and cost in sourcing. Sourcing Agents on our platform comprise of experienced sourcing agents from buying offices, trading companies and buyers available at home.

What can a Sourcing Agent provide?

Buyers can select required sourcing service and agree with sourcing agent independently the service scope and charges. Sourcing services including but not limited to:

1. Business Travel Support: Airport pick-up, Hotel booking service, domestic tickets booking service, planning of buyer’s itinerary in China; marketing advisory, etc.

2. Purchasing and Order Service: After receiving the buyer's inquiry, sourcing agents thoroughly analyze his needs including products quantity, quality requirement, engineering, related documents, lead time and so on.

3. Product Research & Factories selection: sourcing agents search and purchase products as per buyer's needs, specifications and requirements in china, provide recommended factories for buyer’s selection.

4. Price negotiation: sourcing agents negotiate the lowest price for buyer with suppliers.

5. Contract Negotiation: sourcing agents negotiates and redacts the sales contracts according to buyer's specifications & requirements.

6. Follow-up of the production to ensure manufacturing process goes smoothly, timely and is completed in a professional manner. Sourcing agent keep the buyer updated with the latest status of the goods.

7. Professional Translation/Interpretation service: Languages: Chinese, English, French, Spanish, Italian, German, Portuguese, Russian, Arabic, Japanese , Korean etc.

What can Alibaba.com provide with Sourcing Agent Service?

1. Alibaba.com platform facilitates buying requests meeting their appropriate sourcing agents.

2. Alibaba.com will follow up the service quality upon buyer request subject to terms and conditions.

At present, Sourcing Agent Service services are only applicable for the following industries. Other industries will be added in the future.

  • Apparel, Textile, Accessories;
  • Home & Garden;
  • Consumer Electronics;
  • Luggage, Bags & Cases;
  • Machinery, industrial parts, electrical equipment


Sourcing Agent Service is a third party services platform. Alibaba or Alibaba.com (together, “Alibaba.com”) and their Affiliates are not participants to the transactions between any buyer and any Sourcing Agent on this platform. Alibaba and Alibaba.com make no express or implied warranties as to the legitimacy or validity of the acts of any buyer and/or Sourcing Agent, or the truthfulness, legitimacy and effectiveness or fit for purpose of any listings of or information provided regarding any Sourcing Agent, nor do they assume any liability for losses incurred by any buyer or Sourcing Agent.

Alibaba.com shall not be liable for or required to pay compensation of any nature whatsoever to buyer, Sourcing Agent, and/or any third party for any loss arising from the unavailability, inconvenience or failures of any services or systems due to the following reasons: (1) system shut-down for maintenance; (2) inability to transmit data due to failures in communications terminals or telecommunications equipment; (3) systems failure and inability to perform its functions due to force majeure events including but not limited to typhoons, earthquakes, tsunamis, floods, power failure, war, political unrest, labour strikes, or terrorist attack; (4) suspension or delay of services or systems failure due to reasons beyond the reasonable control of Alibaba.com such as hacker or cyber attacks, technical adjustments or failure of the telecommunications department, website upgrades or third-party problems.